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Breaking News – Covid 19 and CASE

(updated 12 February 2021)

CASE Central has been focusing its efforts, work, and resources in helping individuals and families struggling through the Covid crisis in Hollingdean and in the wider Brighton and Hove.

Please note: due to the pandemic, we are not open to visitors. However, we have handed over free food and basic necessities at our front door to those who struggle financially and we give free Welfare Advice on the telephone. You can contact us via email as well but we recommend you to phone us. We are currently open Tuesday to Friday 10.00-1.30 but we can arrange phone advice sessions at ant agreed times. For more information about our activities to help people through the Covid crisis, and about the problems encountered by our clients, click here.

And we have been very busy! In the gap between the two lockdowns, and having in place extra Covid safety measures, on 19 August 2020 we manager to hold one Summer Outing for children to Fishers Farm. We also managed to hold a Covid-safe Christmas Event for children on 19 December 2020! For more info, click here.

Last but not least, we have been allowed to hold a Mutual Support Mental Health initiative against depression and isolation caused by the Covid crisis: ‘Healing With Music’ (guitar practice sessions), in a Covid safe environment. For info about our previous sessions click here.

About CASE

CASE (‘Community, Advice, Support and Education’) was officially born on 29 April 2015, counting on the professionalism, enthusiasm and creativity of our teams of Welfare Rights Advisers, Event Organisers and Front of House volunteers, and their 10+ years experience. We have been supported by the local community in Hollingdean and Brighton and Hove, our MP and local Councillors, important Charitable Trusts and representatives of various organisations who fight against poverty or for social justice.

Location and opening times

We are based at CASE Central, 4 Crestway Parade, Brighton BN1 7BL, and before the Covid crisis our normal opening times were Tuesday to Friday, 10.00-5.00. CASE Central has been a much needed hub for local people in Hollingdean. After opening, we have slowly improved the venue we were based on, and made a fantastic new sign.

Our activities and services

Since our opening CASE Central has been a space for socialising, offering free tea/coffee, free bread/snacks, free clothes, free telephone for welfare purposes, and free computer access for benefits purposes (please see Covid updates in red above regarding our services). To contact us and for further information on our location please click here.

We also offer free Welfare Rights advice to benefits and Tax Credit claimants from Brighton and Hove – and sometimes to people from outside the city: we have had people seeing us or phoning us from Newhaven, Peacehaven, Lewes, Worthing… On rare occasions we had phone calls from other areas, for example Yorkshire or North London! Our service is highly needed, in times of draconian cuts to welfare benefits and services, and of rising housing and fuel costs.

Besides our drop in and welfare advice services, we have also continued a 15-year tradition of organising recreational and educational events for children of families on low incomes and refugees, helping many hundreds of parents and children who risk social and financial exclusion. For information about our future events and photos of previous ones, please visit our menu or click here.

What people say of us

If you want to read what people say of us click here. We have collected comments from individuals and families who have visited us, received Welfare Rights Advice or attended our events for children, as well as from people we have worked with.

Please explore our menu to discover: what we do for the community, our Welfare Rights advice and support work, and our educational (and recreational) events!